Do you charge a restocking fee? Returns may be subject to a 15% restocking fee, but it can be waived for any of the following reasons: Carrier damage Defective product Product not as described Received incorrect product Product was an extra item not ordered Note: Any return that is misrepresented as being returned for any of the above reasons will automatically have the restocking fee applied, even if it was initially waived. Updated on June 11, 2018 Was this article helpful? Yes No Related Articles You’ve received my return, what happens next? Why doesn’t the status say “Received” after the carrier confirms delivery? Where should I send my return? What should I include in my return? What is your return policy? What is your Limited Replacement Only 30-Day Return Policy?