You’ve received my return, what happens next? Once we have received your return, we’ll issue a refund or replacement depending on the item and the circumstances. If your return is incomplete we’ll send you an email along with instructions on how to resolve it. Updated on July 15, 2020 Was this article helpful? Yes No Related Articles 30-day hassle-free returns Dead pixel return policy Why doesn’t the status say “Received” after the carrier confirms delivery? Where should I send my return? What should I include in my return? What is your return policy?