Why doesn’t the status say “Received” after the carrier confirms delivery? It may take up to 1-2 business days for an RMA to be processed as “Received”. We will update you on the status of your RMA as soon as we have processed it. Updated on November 29, 2021 Related Articles Reporting a delivery issue Open box returns 30-day hassle-free returns Dead pixel return policy You’ve received my return, what happens next? Where should I send my return?