The NeweggBusiness standard 30-day return policy is as follows:
- Return for refund: 30 days
- Return for replacement: 30 days
- Restocking Fee: 15% of item sale price
Products covered by this policy must be returned to us within 30 days of the invoice date for this policy to apply. A return constitutes receipt of the product by NeweggBusiness, and not the mere issuance of an RMA.
Non-Cancelable and Non-Refundable Products
The following product types are non-cancelable and non-refundable as they are customized and confirmed by the customer prior to assembly:
- BTS – Build to Specification
- BTO – Build to Order
- CTO – Configure to Order
These types of products are typically used in Enterprise Servers, Storage Systems, and High-Performance Workstations.