Is an RMA number required to return a product? Yes, an RMA number is required to return a product. To obtain an RMA number, please contact Customer Service. Updated on June 24, 2020 Was this article helpful? Yes No Related Articles 30-day hassle-free returns Dead pixel return policy You’ve received my return, what happens next? Why doesn’t the status say “Received” after the carrier confirms delivery? Where should I send my return? What should I include in my return?