Is an RMA number required to return a product? Yes, an RMA number is required to return a product. To obtain an RMA number, please contact Customer Service. Updated on May 18, 2018 Was this article helpful? Yes No Related Articles You’ve received my return, what happens next? Why doesn’t the status say “Received” after the carrier confirms delivery? Where should I send my return? What should I include in my return? What is your return policy? What is your Limited Replacement Only 30-Day Return Policy?