Is an RMA number required to return a product? Yes, an RMA number is required to return a product. To obtain an RMA number, please contact Customer Service. Updated on November 29, 2021 Was this article helpful? Yes No Related Articles Open box returns 30-day hassle-free returns Dead pixel return policy You’ve received my return, what happens next? Why doesn’t the status say “Received” after the carrier confirms delivery? Where should I send my return?