All sales of downloadable software are final and we cannot exchange a downloadable item for a physical item. You will need to place a separate order for the physical item on our site.

Please contact our accounting department at (626) 271-9700 ext. 22108 or accounting@neweggbusiness.com if you need to make any changes to your Net 30 terms account.

To reset your password, you will need to go to the Log On Assistance page and provide either your e-mail address or the phone number associated with your account.

The inventory availability shown on the product page is for reference purposes only and does not guarantee that you can order that full quantity. It may also be possible that an order preceding yours affected the inventory and there is insufficient quantity to fulfill your order.

If you believe there has been an error in your BizPoints calculation, please contact Customer Service.

Problems with the shopping cart can happen for any of the following reasons: One or more items you are trying to purchase is sold out or there is insufficient quantity to fulfill your order. You do not have cookies enabled or your browser is configured to block cookies from us….

If you are experiencing issues enrolling in NeweggBusiness Rewards, it could be for any of the following reasons. You have been flagged as a reseller and are excluded from NeweggBusiness Rewards. If you feel this is in error, please contact Customer Service. You are using an unsupported browser. Please update it…

To cancel a duplicate order, please follow the steps below: Click the My Account button located to the right of the Search bar. If you are not logged on, you will need to enter your NeweggBusiness ID and password. Select Order History then select to show  All Valid Orders if you don’t see your order…

You may request on-site service as often as needed until your Extended Warranty plan’s claim limit is reached. Your claim limit is equal to the product’s purchase price. If you require additional service beyond the terms of your warranty plan, contact NeweggBusiness for additional support solutions.

We will hold your order for 7 calendar days after you receive your confirmation e-mail. Throughout the 7 days, we will remind you that your order is ready for pickup. At the end of the 7 day period, we will restock your order and process a refund.