I forgot my password. How do I reset it? To reset your password, you will need to go to the Log On Assistance page and provide either your e-mail address or the phone number associated with your account. Updated on May 18, 2018 Was this article helpful? Yes No Related Articles Will you test my components or build my PC? What is California Proposition 65? What if the serial number doesn’t work for a digital purchase? What if the digital download stops prior to completion? What are refurbished items? What are “OEM”, “Bare Card”, “Bare Drive”, and “Drive Only” products?