Why were the items in my order shipped individually? We may decide to package your items separately due to weight or size concerns, or because your items are being shipped from separate locations. Updated on May 17, 2018 Was this article helpful? Yes No Related Articles What should I do if an item is missing from my order? What is White Glove Delivery? What is Super Eggsaver Shipping? What is large-item delivery? What is AIT Worldwide and how does it work? What do I do about a lost or damaged package?