Why am I getting the newsletter even after unsubscribing? It may take up to ten days for our system to process requests to unsubscribe from the newsletter. During this time, you may still receive additional newsletters until the process completes. Updated on June 24, 2020 Was this article helpful? Yes No Related Articles Report Suspicious Activity Suspended account Why is my account suspended, and how do I unlock my account? What is the maximum number of users my account can have? What is a primary account? What types of user accounts do you offer?