What is the return policy for Marketplace items? Items sold by Marketplace sellers are subject to their seller’s return policy. To return a Marketplace item, you will need to contact the seller that you purchased the item from. Updated on November 29, 2021 Related Articles What are “Shipped by Newegg” Marketplace items? How long does it take Marketplace vendors to process orders before they are shipped? How do I return a NeweggBusiness Marketplace item? How do I contact a Marketplace Seller? How do I sell products on NeweggBusiness?