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What is SquareTrade’s 5-day Service Guarantee?

The 5-day Service Guarantee is offered to all NeweggBusiness customers. As a Better Business Bureau A+ member, SquareTrade stands behind their service and expects that they can repair or replace your product within five business days. If the service takes longer than five business days of receipt at their repair depot, you can request a refund for the cost of the service plan you purchased. The time to repair your product does not include shipping time to or from their repair facilities. This guarantee is not available to any NeweggBusiness customers scheduling onsite service. SquareTrade does not cover extended repair times due to parts unavailability. Please contact SquareTrade at 877-WARRANTY to request a refund.

Updated on November 29, 2021

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