1. Self-Help Home
  2. Extended Warranty
  3. What is and isn’t covered by a SquareTrade Warranty

What is and isn’t covered by a SquareTrade Warranty

SquareTrade Protection Plans cover all mechanical/electrical failures that happen during normal use, such as button failure, depleted (non-replaceable) batteries, and non-responsive charging ports or audio jacks. Plans that include accident protection also cover damage from accidents like drops and spills

If a protected item is damaged and SquareTrade determines it can be repaired, SquareTrade covers 100% of the cost of parts and labor. If your item is irreparable, SquareTrade will contact you to discuss options for replacing your item. Coverage lasts for the term of your plan or until the coverage amount of your plan (generally equal to item purchase price) is used up.

Some of the things that are NOT covered by a SquareTrade plan include:

  • Damage from misuse, negligence, loss or theft
  • Consumable items such as light bulbs, fuses, and batteries (unless offered as a special/premium feature on select warranties)
  • Products intended for heavy commercial or industrial use
  • Pre-existing conditions, dead-on-arrival (DOA) items, or issues that occur within any exclusionary period
Updated on June 24, 2020

Was this article helpful?

Related Articles