First, make sure you have the correct serial number / unlock code and it is matched to the software you are attempting to register. If the serial number / unlock code is correct according to your Order Confirmation e-mail but is still not working, please contact Customer Service.
What if the serial number doesn't work for a digital purchase?
Was this article helpful?
Contact support
Talk to our team.
Our specialists are here whenever you need help — no bots, no hold music, real people.
Chat with us
7 days a week
6:00 AM – 5:00 PM PST
Agents available now