Do Extended Warranty plans cover items that arrive damaged? If an item arrives damaged, please contact NeweggBusiness Customer Service within three days of delivery. Updated on June 25, 2020 Was this article helpful? Yes No Related Articles Who performs repair service for SquareTrade? Who pays for shipping an item for repair or replacement? When does my Extended Warranty coverage begin? When do I receive a copy of my Extended Warranty contract? When can I add Extended Warranty coverage to a product? What products are eligible for Extended Warranty coverage?