• Why can’t I redeem my BizPoints for an order?

    You may be unable to redeem your BizPoints for the following reasons: You do not have or are not redeeming at least 100 BizPoints, which is the minimum required for BizPoints redemption. The item you are attempting to purchase is ineligible for a BizPoints discount. The BizPoints are still pending…

  • Why am I unable to order a NeweggBusiness Gift card?

    If you are unable to order a NeweggBusiness Gift card, it may be because you are trying to use an unsupported payment method or are trying to pay with another Gift Card. Below are the accepted payment methods for Gift Cards: Visa MasterCard American Express Net 30 terms

  • What’s this “Electronic Waste Recycling” (eWRA eWaste) fee?

    Due to the Electronic Waste Recycling Act (eWRA eWaste) becoming law in California on January 1, 2005, retailers and e-tailers are required to collect a fee for each product covered by this law. The fee is paid by the consumer at the time of purchase of the covered product and…

  • Who pays for shipping an item for repair or replacement?

    SquareTrade provides free 2-way shipping for smaller items. For larger items, SquareTrade will schedule convenient on-site repairs at your location. SquareTrade covers 100% of the shipping cost.

  • Who is eligible to enroll in NeweggBusiness Rewards?

    NeweggBusiness Rewards is open to all customers who purchase through the NeweggBusiness website, except for wholesalers, resellers, system integrators, and other organizations that resell products purchased from NeweggBusiness. We actively monitor enrollments and exclude accounts that are involved in such resale activity. Please note that only primary accounts can be…