• Can I change an order after submission?

    Most orders you place on NeweggBusiness enter the shipping process very quickly so we can get your items to you as soon as possible. Once your order enters the shipping process it can no longer be modified or cancelled. Please click here to check your order status. If the status…

  • Can I cancel a warranty?

    Extended Warranty plans can be cancelled for a full refund within 30 days of purchase. After 30 days, a pro-rated refund will be given. See your specific state conditions for more information. If you need to cancel your plan past 30 days, please contact SquareTrade at 877-WARRANTY or log on…

  • Can I designate someone to make a will-call pickup?

    ht_message mstyle=”danger” title=”Note:” show_icon=”” id=”” class=”” style=”” ] Will Call is currently unavailable. [/ht_message] Yes, you can assign an employee to pickup the order. You will need to log on to your account and assign an employee and have him or her bring the Will-Call order pickup slip with photo…

  • Can Customer Service describe products over the phone?

    Our Customer Service representatives cannot physically describe a product to you. However, we show all the information and technical specifications on the product pages along with pictures and even videos of the products. Please also take a look at the More Info and Detailed Specifications tabs to see even more…

  • CA Transparency in Supply Chains Act of 2010

    Overview On January 1, 2012, the California Transparency in Supply Chains Act of 2010 (SB 657) went into effect in the State of California. This law was designed to increase the amount of information made available by manufacturers and retailers regarding their efforts (if any) to address the issue of…

  • Do multiple-item orders get shipping discounts?

    Yes, there are usually shipping discounts for orders with multiple items. Simply place all items you wish to purchase in the shopping cart, enter your zip code and method of shipping. You will be shown a total shipping cost that includes any applicable discounts. For certain items, due to significant…

  • Do you charge a restocking fee?

    NeweggBusiness does not charge any restocking fees for returns regardless of the reason for return. Read more about Refunds, Partial Refunds and Restocking Fees here.

  • Which items do not earn BizPoints?

    Yes, the following items do not earn BizPoints: Gift cards Products sold by third party sellers on NeweggBusiness Marketplace Purchases made with the intent to resell Select items may not be eligible, as indicated on their product pages

  • Are there any early termination fees (ETF)?

    There are no early termination fees with the regular and month-to-month subscription types. For the 12- and 24- month commitment programs, you will be charged 50% of the total commitment amount subtracted by the total amount you have paid towards the subscription to date.