• How long does my Rewards status last?

    You will maintain your Rewards level as long as you meet the annual purchasing requirements for that level. If you do not meet the annual purchasing requirements of your level by your membership anniversary date, your Rewards status will be adjusted to reflect your purchasing balance in the past year….

  • How long does it take to process an RMA?

    The return processing time may vary depending on the product and reason for the return. Generally it takes 2 business days once the return has been received and it meets the following criteria: The RMA number is clearly identified on shipping label or package. All original equipment, components, manuals, cables,…

  • How long does it take to process an order?

    On average, it takes 1-2 business days to process an order prior to shipping. To make sure that your order is processed quickly, please use the same address for both billing and shipping. If they are different, then please make sure that the shipping address is on file with your…

  • When do out of stock items replenish?

    It is not possible for NeweggBusiness to know for certain how long a product will take to come back into stock since it varies by product, manufacturer, and time-of-year. We may post estimates regarding when products will be available again on their respective pages. If you do not see an…

  • How long do refunds and credits typically take?

    Refunds and credits vary depending on your original payment method. For credit and debit card orders, refunds and credits typically take 2-3 business days. For orders completed with Net 30 terms, we will issue a check within 2-3 business days and send it to the company billing address by registered…

  • How does the “Auto-Notify” button work?

    Our Auto-Notify feature allows you to be notified via e-mail when out-of-stock merchandise you’re interested in becomes available for purchase. Simply click the Auto-Notify button on the product page and fill in your e-mail address to receive an e-mail notification as soon as it is available again. Note: Receiving a notification only…

  • How do refunds and credits work?

    Depending on how you paid for your order, refunds and credits work as follows: Credit / Debit Card: Card will be credited back Net 30 terms: A credit memo will be issued Check / Money Order: A check will be issued

  • How do I suspend, edit, or delete a user?

    To add a user, please follow the directions below: Click the My Account button located to the right of the Search bar. If you are not logged on, you will need to enter your NeweggBusiness ID and password. Select User Accounts in the Organizational Information section. Find the user that you wish to suspend, edit, or…