I forgot my password. How do I reset it? To reset your password, you will need to go to the Log On Assistance page and provide either your e-mail address or the phone number associated with your account. Updated on November 29, 2021 Related Articles Common Questions: Newegg Gift Card Fees Will you test my components or build my PC? What is California Proposition 65? What if the serial number doesn’t work for a digital purchase? What if the digital download stops prior to completion?