Ordering
28 articles- Can I change an order after submission?
- Can I get quantity discounts?
- Can I pre-order an item not yet in-stock?
- Can I reactivate a voided or canceled order?
Help & Customer Service
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Order status
View order details, status history, and invoices.
Start a return
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Get product help
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Browse by topic.
Curated guides ranked by what other shoppers actually opened this week.
Will Call
12 articles- Can I designate someone to make a will-call pickup?
- Can I return RMA items to Will-Call?
- Where do I find the Will-Call slip?Top
- How do I select Will-Call as my shipping option?
Subscription Program
9 articles- Are there any early termination fees (ETF)?
- May I use a promo code on a Subscription purchase?
- How do I cancel a subscription purchase?
- How do I order an item through the Subscription program?Top
Shipping
28 articles- Do multiple-item orders get shipping discounts?
- Do you offer Saturday delivery?
- Do you offer less-than-truckload (LTL) shipping ?
- Do you offer Will-Call pickup service?
Rewards Program
32 articles- Which items do not earn BizPoints?
- Do gift card purchases earn BizPoints?
- May I use BizPoints to purchase Marketplace items?
- Can I exchange BizPoints for cash?
Returns (RMA)
26 articles- Do you charge a restocking fee?
- Do you pay for return shipping on defective items?
- How do I check the status of my RMA?
- How do I return an item to you?
Quote Requests
9 articles- How do I get a quote on price, stock, or shipping?
- How long does it take to obtain a quote?Top
- How long does a quote remain valid?
- How do I check the status of my quote?
Products
21 articles- Can Customer Service describe products over the phone?
- Gift Card Terms & Conditions
- Where do I download software I bought?
- Where is my serial number or code for a digital purchase?
Payment
11 articles- How do I pay for my order with a wire transfer?
- Resolving a declined payment
- What is Verified By Visa (VbV) and MasterCard SecureCode?
- What payment methods do you accept?Top
Account
20 articles- Who can view the order history of my account?
- What do I get with a newsletter subscription?
- Do other users see my price alerts?
- Does NeweggBusiness have an e-mail newsletter that I can subscribe to?
Net Terms
25 articles- Are there application fees for Net 30 terms?Top
- Which items are ineligible for Net 30 purchases?
- What is the status of my Net 30 application?
- Can multiple users share one company Net 30 terms account?
Marketplace
7 articles- What is the return policy for Marketplace items?Top
- How do I sell products on NeweggBusiness?
- How do I contact a Marketplace Seller?
- How do I return a NeweggBusiness Marketplace item?
General
18 articles- Do promo codes have special conditions?Top
- Do you offer discounts for resellers?
- Do you have a printable catalog?
- Does NeweggBusiness offer technical support or compatibility advice?
Extended Warranty
24 articles- Are Extended Warranty plans renewable?
- Are Extended Warranty plans transferable?
- Can I cancel a warranty?
- Can I get on-site service nationwide?
Data Recovery Service
25 articlesContact
4 articles- How can I get in touch with a product manufacturer?
- How do I contact NeweggBusiness?Top
- Which e-mail should I add to my Safe Senders list?
- Write to us
Business Leasing
9 articles- Do I need an account to start a lease application?
- My business is new, can I still lease?
- May I end my lease term early?
- What if items are defective upon arrival?Top
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