1. Self-Help Home
  2. Gift Card Terms & Conditions

Gift Card Terms & Conditions

These terms and conditions (these “Terms”) apply to Newegg Business Gift Cards, whether in the form of a virtual e-card or an actual physical card, which are issued by Newegg Business to customers in exchange for monetary consideration (“Gift Cards”), Newegg Business Store Credit Gift Cards, which are issued by Newegg Business to customers in exchange for returned merchandise (“Store Credit Gift Cards ”), Newegg Business Promotional Gift Cards, which are issued by Newegg Business to customers as part of a promotion (“Promotional Gift Cards ”), and Newegg Business Customer Care Gift Cards, which are issued by Newegg Business to customers as a courtesy, for any reason, in its sole discretion (“Customer Care Gift Cards”). Gift Cards, Store Credit Gift Cards, Promotional Gift Cards and Customer Care Gift Cards may be referred to herein individually as “Newegg Business Card” or collectively as “Newegg Business Cards”.

General Terms

These are Newegg Business’s General Terms that apply to all Newegg Business Cards.

  • Newegg Business Cards are not credit cards or debit cards.
  • Newegg Business Cards are not returnable and not redeemable for cash except as otherwise provided by law.
  • Newegg Business Cards cannot be used toward the purchase of any Gift Card or third-party gift card.
  • Newegg Business will not assess a service fee or dormancy fee with respect to Newegg Business Cards.
  • Newegg Business Cards may not be resold, and Newegg Business reserves the right to void any Newegg Business Cards it believes have been resold.
  • Additional credit cannot be added to Newegg Business Cards after they have been issued by Newegg Business.
  • No portion of the balance of any Newegg Business Card can be transferred to any other Newegg Business Card.
  • Newegg Business Cards can be redeemed only through the NeweggBusiness.com website (the “Site”) and may only be used towards the purchase of eligible products or services offered for sale in the country for which the Newegg Business Cards are issued. Eligible goods and services are subject in our sole discretion, at any time, for any reason, without notice. To redeem your Newegg Business Card, you must enter your Newegg Business Card ID and security code in the “Redeem Newegg Business gift cards” area on the billing info page.
  • If you use your Newegg Business Card to make a purchase on the Site and your purchase does not exhaust the credit balance on your Newegg Business Card, then you may use the remaining balance for future purchases, subject to the restrictions set forth herein. If you use your Newegg Business Card to make a purchase on the Site which exceeds the credit balance on your Newegg Business Card, you will have to use another payment method to pay for the remainder of your purchase.
  • Holders of Newegg Business Cards can obtain balance and other information at any time by following this link:  https://secure.neweggbusiness.com/GiftCard/BalanceCheck.aspx and entering the Newegg Business Card ID number and security code, or by calling Newegg Business Customer Service at (800) 390-1119 during normal business hours.
  • Risk of loss and title for Newegg Business Cards pass to the customer upon delivery to the customer, designated recipient, or Newegg Business’s delivery to the carrier, whichever applies. You are responsible for safeguarding your Newegg Business Card Newegg Business is not responsible if any Newegg Business Card is lost, stolen, destroyed, or used without your permission. Newegg Business is not responsible for any unlawful or fraudulent conduct by any third-party associated with any Newegg Business Cards.
  • Newegg Business reserves the right to void any Newegg Business Cards, without notice, and without a refund, and/or to suspend or terminate any Newegg Business customer accounts, and/or cancel any orders if we suspect that any Newegg Business Card is obtained or used fraudulently, unlawfully, or otherwise in violation of these Terms.
  • Your use of Newegg Business Cards must comply with Newegg Business’s Terms and Conditions and any applicable laws, rules or regulations. In addition, you agree to defend and indemnify Newegg Business from and against any claims, expenses or liabilities made against or incurred by Newegg Business in connection with your use of Newegg Business Cards or violation of any of these Terms.
  • Except to the extent of any express conflict with these Terms, Newegg Business’s Terms and Conditions and Privacy Policy apply to r Newegg Business Card All provisions of these Terms can and will be enforced except where prohibited by law.

Additional Terms and Conditions

Newegg Business Gift Cards

Newegg Business Gift Cards do not include “Newegg Store Credit Gift Cards”, “Newegg Business Promotional Gift Cards”, or “Newegg Business Customer Care Gift Cards”.

Gift Cards can be purchased from Newegg Business for dollar denominations ranging from ten dollars and zero cents (US$10.00) to twenty-five hundred dollars and zero cents (US$2,500.00). Depending on your location, the following forms of payment may be accepted for purchases of Gift Cards: Visa, MasterCard, American Express, and Discover.

If you purchase a Gift Card and request a refund within seen (7) calendar days after purchase, then your refund will be credited to the original payment method.

NEWEGG BUSINESS GIFT CARDS DO NOT EXPIRE.

Newegg Business Store Credit Gift Cards

Newegg Business Store Credit Gift Cards do not include “Newegg Business Gift Cards”, “Newegg Business Promotional Gift Cards”, or “Newegg Business Customer Care Gift Cards”.

NEWEGG BUSINESS STORE CREDIT GIFT CARDS DO NOT EXPIRE.

Newegg Business Promotional Gift Cards

Newegg Business Promotional Gift Cards do not include “Newegg Business Gift Cards”, “Newegg Business Store Credit Gift Cards”, or “Newegg Business Customer Care Gift Cards”.

If your purchase qualifies for a Promotional Gift Card, then Newegg Business will issue you the Promotional Gift Card approximately four (4) days after you are invoiced for your qualifying purchase.

If you receive a Promotional Gift Card in connection with your purchase of any item and/or service, your Promotional Gift Card will be voided if you subsequently return that item and/or service to Newegg Business for a refund.

Newegg Business reserves the right to block the Newegg Business customer account of any customer who repeatedly seeks to return an item (for which a Promotional Gift Card was issued when the item was purchased) for a refund after first using that Promotional Gift Card toward the purchase of a different item.

A NEWEGG BUSINESS PROMOTIONAL GIFT CARD EXPIRES ONE (1) YEAR AFTER IT IS ISSUED, UNLESS OTHERWISE SPECIFIED.

Newegg Business Customer Care Gift Cards

Newegg Business Customer Care Gift Cards do not include “Newegg Business Gift Cards”, “Newegg Business Store Credit Gift Cards”, or “Newegg Business Promotional Gift Cards”.

If you receive a Customer Care Gift Card in connection with your purchase of an item and/or service, your Customer Care Gift Card will be voided if you subsequently return that item or service to Newegg Business for a refund.

A NEWEGG BUSINESS CUSTOMER CARE GIFT CARD EXPIRES NINETY (90) DAYS AFTER IT IS ISSUED, UNLESS OTHERWISE SPECIFIED.

Updated on February 24, 2021

Was this article helpful?