• What is your Limited Refund Only 30-Day Return Policy?

    The NeweggBusiness Limited Refund Only 30-Day Return Policy is as follows: Return for refund: 30 days Return for replacement: N/A Restocking Fee: 15% of item sale price Products covered by this return policy may only be returned for a refund of the same or equivalent item. A return constitutes receipt…

  • What is White Glove Delivery?

    White Glove Delivery is a shipping method offered by AIT Worldwide for large items such as TVs and appliances. An AIT Worldwide deliveryman will unload unload an item, place it in a room of your choice, completely unpack it, and dispose of all packaging materials.

  • What is the NeweggBusiness Subscription program?

    The NeweggBusiness Subscription program is a tool that automatically reorders and ships products of your choice on a monthly schedule. By doing your purchasing through the Subscription program, you will receive reduced pricing and free shipping on items. There are several types of subscriptions available, so you can choose the…

  • What is the Accidental Damage from Handling (ADH) plan?

    Accident Protection, or Accidental Damage from Handling (ADH), covers your laptop from any accidents from normal use starting on day 1. Plans that include accident protection cover damage from accidents like drops and spills during the term of the protection plan.

  • What is Super Eggsaver Shipping?

    Super Eggsaver Shipping is a low-cost shipping method for eligible items. Delivery time for a Super Eggsaver Saving shipment is 4-7 business days and is only available in the continental United States. Note: Not all products may be shipped using Super Eggsaver Shipping at this time.

  • What is SquareTrade’s 5-day Service Guarantee?

    The 5-day Service Guarantee is offered to all NeweggBusiness customers. As a Better Business Bureau A+ member, SquareTrade stands behind their service and expects that they can repair or replace your product within five business days. If the service takes longer than five business days of receipt at their repair…

  • What is NeweggBusiness Rewards?

    NeweggBusiness Rewards is a loyalty membership program that provides benefits such as exclusive promotions and discounts, rush order processing, and free shipping. It enables members to earn BizPoints, which are redeemable for discounts when making qualifying purchases on the NeweggBusiness website. To join NeweggBusiness Rewards, visit our enrollment page.

  • What is large-item delivery?

    Large-item delivery is the shipping method we use for large items such as TVs and appliances. Delivery within 3-5 business days for most items. Delivery within 7-10 business days for major appliances. Delivery within 13 business days for rural locations. Not available for Alaska, Hawaii, Puerto Rico or APO/FPO/DPO. Adult…