• Are all items eligible for leasing?

    Hardware, software, peripherals, and services are all eligible to be leased. Gift cards are excluded.

  • What types of leasing terms are offered?

    We offer two types of leasing terms: Fair Market Value (FMV) Lease An FMV Lease (also called a rotation lease) offers the lowest monthly payment and flexible end-of-lease options. At the end of the lease term, you may purchase the equipment, return the equipment to the leasing company, or continue…

  • What should I include in my return?

    All original equipment, components, manuals, cables, documents, and packaging must be returned with your item in order for us to process your RMA. Newegg cannot process RMA returns that are incomplete; incomplete RMAs will be returned to you. In most cases, items sent in for RMA replacement will be replaced…

  • What should I do if an item is missing from my order?

    First, verify that you’ve received a box for each tracking number associated with your order. If all boxes have been delivered but you are still missing an item, please contact Customer Service.

  • What is your return policy?

    The NeweggBusiness standard 30-day return policy is as follows: Return for refund: 30 days Return for replacement: 30 days Restocking Fee: 15% of item sale price Products covered by this policy must be returned to us within 30 days of the invoice date for this policy to apply. A return…

  • What is your Limited Replacement Only 30-Day Return Policy?

    The NeweggBusiness Limited Replacement Only 30-Day Return Policy is as follows: Return for refund: N/A Return for replacement: 30 days Restocking Fee: 15% of item sale price Products covered by this return policy may only be returned for a replacement of the same or equivalent item. A return constitutes receipt…