• Gift Card Terms & Conditions

    Newegg offers four different types of gift cards: “Newegg Gift Cards, Promotional Gift Cards, Store Credit Gift Cards and Customer Care Gift Cards. Please see below for the terms and conditions that apply to each one.” Newegg Gift Card Balance All gift cards can be added to your Gift Cards…

  • Extended Warranty

    Allstate (Squaretrade) All warranty purchases made on or before 2/14/2024 were through our previous warranty provider Allstate (aka Squaretrade). For any assistance with these warranties, you can go to their Help Page where you can find their FAQs and contact info. To view the Squaretrade Terms and Conditions, please see…

  • Can I return RMA items to Will-Call?

    ht_message mstyle=”danger” title=”Note:” show_icon=”” id=”” class=”” style=”” ] Will Call is currently unavailable. [/ht_message] Yes. In most cases, we will accept your RMA returns (excluding RMA returns for Newegg Marketplace orders) and transfer them back to the processing center for free. However, you will need to apply for a valid…

  • Does the Expedited Shipping option guarantee same day shipping?

    Expedited shipping does not guarantee same day shipping since order processing time varies due to many variables. On average, it takes 1-2 business days to process an order prior to shipping For a small fee ($2.99), we offer a rush processing option for orders submitted and charged before 3:30 p.m….

  • Do you pay for return shipping on defective items?

    No, we do not pay the return shipping costs for defective items since we do not manufacture the products that we carry. However, we will replace and ship the item to you promptly and free of charge once you’ve returned the item to us.

  • Do you have a printable catalog?

    No, we do not offer a print catalog. However, during special promotions and holidays, we may offer print supplements to our online offerings for our authorized accounts.

  • Does NeweggBusiness have an e-mail newsletter that I can subscribe to?

    Yes, we have an e-mail newsletter that you can subscribe to in order to get the very best deals and newest products. To subscribe: Go to the E-mail Subscription Preferences page. Check the box for “Subscribe to the NeweggBusiness Newsletter”. Press the Save Changes button.