If your package was lost, damaged, delivered incorrectly, or tampered with while in transit, please contact Customer Service within 3 business days of delivery. If your package was lost during shipping, please contact Customer Service 2 days after your order was supposed to have been received.
The Will-Call service center hours are as follows: Monday-Friday: 9:30 a.m. to 3:30 p.m. PT Saturday: Closed Sunday: Closed We observe the following national holidays: New Year’s Day Memorial Day Independence Day Labor Day Thanksgiving Day Christmas Day Black Friday weekend hours: Saturday: 10:00 a.m. to 7:00 p.m. Sunday: 10:00…
Actions Restricted User Normal User Primary User Settings View company information ✔ ✔ ✔ Edit company information ✔ View all users’ address books ✔ ✔ ✔ Edit all users’ address books ✔ ✔ Net Terms Apply for a Net Terms account ✔ Pay with a Net Terms account ✔ ✔…
The SquareTrade Support Center is available 24 hours a day year round.
Refurbished items are items that have been returned to the manufacturer, repaired if needed, and retested for defects and functionality before being sold again. They may include a limited manufacturer warranty, but that varies from item to item. An item may be refurbished for any of the following reasons: It…
BizPoints are awarded upon placing an order, but cannot be redeemed for 30 days. During this period, they are referred to as pending BizPoints.
NeweggBusiness Rewards features three status levels: SILVER, GOLD, and PLATINUM. The differences are as follows. SILVER GOLD PLATINUM Annual Purchases $0 to $4,999 $5,000 to $19,999 $20,000+ BizPoints Earned Per $2 Spent 1 BizPoint 1.5 BizPoints 2 BizPoints Bonus BizPoint Opportunities Yes Yes Yes Members-Only Promotions & Events Yes Yes…
You earn BizPoints when purchasing qualified items. They are credited to your account immediately, but cannot be redeemed for discounts until 30 days after the original purchase date has passed. BizPoints are redeemable for discounts that members earn by making eligible purchases on the NeweggBusiness website.
Marketplace items that are described as Shipped by Newegg are sold by Marketplace sellers but stocked, packed, and shipped by NeweggBusiness. Customer service for Shipped by Newegg items is fulfilled by the Marketplace Seller and not NeweggBusiness.
Products labeled as “OEM”, “Bare Card”, “Bare Drive”, and “Drive Only” are brand new items that are meant to be purchased in bulk and do not include any documentation, software, or accessories. Most of the time, you can see what is included in the pictures on the product page. Documentation…